Holiday Inn Express Portsmouth Gunwharf Quays, an IHG Hotel

Location was in Gunwharf which was excellent. Parking was free for 24 hours and then only a couple of pounds per night after that which for the area was fantastic as the parking is very safe and secure. The hotel itself included breakfast which was great. The staff we encountered during check in and check out were fantastic. Especially the check in staff who were very knowledgable and informative. The whole place was very clean and fresh. We had just stayed at another holiday inn in London which wasn't quite the same standard so we were pleasantly surprised. Free wifi too. Although we had trouble connecting to it. We had good phone signal so we didn't approach the reception team about this. I'm sure it would have been sorted if we had.

The location is brilliant - with easy reach for the shopping outlet at Gunwharf Quays, the many restaurants, as well as the dock yard and on site cinema. We also easily caught a bus into the City Centre. The parking discount is an excellent bonus and the inclusive breakfast makes this a goof value for money weekend. Thank you. For those who are yet to discover it, please note there is an alternative cinema 'next door' in a disused unit within the dockyard - Cinema no. 6. It's brilliantly run and well worth a visit if the film showing when you visit appeals to you - this was a gem of a find!

The holiday inn was in a great location and was right on top of all the shops and restaurants. It was very clean. Rooms were comfortable and we had a lovely view of the shopping centre and as it was December all the lights looked lovely. Parking was also discounted which was a nice surprise. Great value for money. Breakfast lovely. Definitely recommend!

The location was great and the welcome by the front desk staff (Daniel) was friendly and informative. The price was excellent for what we got - clean room with comfy bed and tea/coffee. You could also get hot drinks from the communal area at any time. The communal areas were spotless. An unexpected bonus was a hot breakfast - nothing fancy but still plentiful and decent. Customers get 24 hours free parking in Gunwharf keys and you can also get a card which gives an additional 10% off at some shops and restaurants.

The staff was very helpful and tried their best to accommodate us to our needs (see negative part). So big shoutout to them. Amazingly, there is free coffee and tea available at any time of the day.